Shipping policy
At Darkness of The Twilightmoon, we want to ensure that our customers have a smooth and hassle-free shopping experience. Here is our shipping policy:
All orders will be processed and shipped within the processing time stated on your receipt. We offer standard free on most orders . For those outside of the US, shipping rates that will be calculated at checkout based on the weight and destination of your order.
Please note that all sales are final, as our coffee and printed merchandise cannot be returned or exchanged for safety and hygiene reasons. However, if there was an error on our end such as incorrect item sent or a damaged product, you have 48 hours from the delivery date to report the issue to us at help@darknessofthetwilightmoon.com. We will do our best to make it right.
Please ensure that the shipping address you provide at checkout is accurate and complete. We are not responsible for any delays or additional shipping fees incurred due to an incorrect address.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at help@darknessofthetwilightmoon.com. Our team will be happy to assist you.
Thank you for choosing Darkness of The Twilightmoon, and we hope you enjoy our coffee and merchandise!