Return Policy

Coffee & Tea

Coffee and tea are perishable food items, so all coffee and tea sales are final — unless your order arrives damaged, incorrect, or doesn’t arrive at all. If that happens, email us at orders@darknessofthetwilightmoon.com within 30 days of delivery with your order number and a photo, and we’ll make it right with a replacement or a refund.

Merch (mugs, apparel & accessories)

Every merch item is printed and made to order just for you, so we can’t accept returns or exchanges for change of mind, wrong size, or wrong color — please check the size guide before you order. If your item arrives damaged, defective, misprinted, or just plain wrong, email us within 30 days of delivery with your order number and a photo, and we’ll replace it or refund you — your choice, no need to send anything back.